Front Office Executive Job in Kolkata 2026 – Graduate Candidates | Salary Up to ₹50,000
Job Description
A leading immigration and overseas career consultancy in Kolkata is hiring experienced candidates for the position of Front Office Executive. This is a full-time opportunity for graduate candidates who have previous experience in front desk operations, customer service, client handling, or a similar professional role.
The selected candidate will be responsible for managing visitors, handling incoming calls, assisting clients, maintaining office records, coordinating with different departments, and ensuring a professional front-office experience.
Candidates with good English communication skills, a professional personality, strong customer-handling ability, and knowledge of office management systems may find this opportunity suitable.
Job Overview
| Particulars | Details |
|---|---|
| Company Name | Leading Immigration & Overseas Career Consultancy |
| Job Role | Front Office Executive |
| Job Location | Kolkata, West Bengal |
| Salary | Up to ₹50,000 Per Month |
| Qualification | Bachelor’s Degree / Graduate |
| Experience | Around 2 Years in Front Office, Customer Service or Related Field |
| Job Type | Full-Time |
| Working Days | Monday to Friday |
| Industry | Immigration Consultancy / Overseas Career Services |
Job Description
The Front Office Executive will serve as one of the primary points of contact between the organisation and its clients, visitors, business associates, and other stakeholders.
The role involves much more than receiving visitors. The selected employee will be expected to maintain professional communication, answer telephone calls, direct clients to the appropriate department, provide basic information regarding company services, maintain important records, and support smooth day-to-day front-office operations.
Since the organisation operates in the immigration, overseas education, international career, investment, and related consultancy sector, candidates should be comfortable interacting with different types of clients in a professional environment.
Strong communication skills, patience, organisational ability, and customer-service orientation are particularly important for this position.
About the Company
The hiring organisation is an established immigration and international career consultancy operating from Kolkata.
The organisation provides professional guidance and consultancy services related to areas such as overseas education, international internships, temporary work opportunities, permanent residency, business and investor visas, foreign investment, and other international career and migration-related services.
The company works with clients from different backgrounds and maintains professional associations and business networks across multiple locations.
Its corporate operations are based in Kolkata, making this opportunity particularly suitable for candidates looking for a professional front-office or customer-service career in the city.
Eligibility Criteria
Education Qualification
Candidates should have completed a Bachelor’s Degree from a recognised university or institution.
Graduates from different academic backgrounds may apply if they meet the communication, experience, and professional requirements of the role.
Age Limit
No specific minimum or maximum age limit has been mentioned in the available recruitment information.
Applicants should meet the organisation’s standard employment requirements.
Gender
No gender restriction has been specifically mentioned for this vacancy.
Eligible candidates meeting the qualification, experience, and skill requirements may apply.
Experience Required
Candidates should preferably have around 2 years of professional experience in areas such as:
- Front Office Operations
- Customer Service
- Reception
- Client Handling
- Administrative Support
- Hospitality or Guest Relations
Previous customer-handling experience is particularly important for this position.
Job Responsibilities
The selected Front Office Executive may be responsible for the following activities:
- Attend incoming telephone calls professionally and respond to general enquiries.
- Transfer calls to the appropriate department or employee whenever required.
- Welcome visitors, clients, and guests entering the office.
- Understand the purpose of a visitor’s appointment and guide them to the appropriate department.
- Maintain a friendly and professional front-office environment.
- Provide basic information regarding the organisation’s services.
- Maintain important office records, documents, files, and related information in an organised manner.
- Monitor office stationery and ensure essential supplies are available.
- Coordinate with internal departments regarding telephone messages, visitors, and client requirements.
- Communicate professionally with external clients and business associates.
- Support the organisation in maintaining strong customer-service standards.
- Receive client feedback and complaints professionally.
- Escalate important customer complaints or service issues to the management when necessary.
- Help improve awareness and presentation of the organisation’s brand among visitors and clients.
- Follow workplace safety policies and report unsafe situations to the concerned authority.
- Participate in meetings, employee training sessions, and other organisational activities when required.
- Assist with general administrative and front-office coordination work.
Required Skills
Candidates interested in this Front Office Executive job should ideally possess the following skills.
Communication Skills
- Strong verbal communication ability
- Good written English
- Professional telephone etiquette
- Ability to communicate confidently with clients
- Active listening skills
Customer Service Skills
- Client-handling ability
- Complaint-handling skills
- Professional guest interaction
- Ability to remain polite under pressure
- Customer-focused attitude
Technical and Office Skills
- Basic computer knowledge
- MS Office knowledge
- Familiarity with office management systems
- Email communication
- Documentation and record management
- Basic administrative skills
Soft Skills
- Strong interpersonal ability
- Problem-solving skills
- Time management
- Multitasking ability
- Professional appearance and presentation
- Teamwork
- Reliability
- Responsibility
- Attention to detail
- Ability to work under deadlines
Candidates should also be capable of working calmly in a busy professional environment where multiple clients, calls, and administrative responsibilities may need to be handled simultaneously.
Salary Details
The salary offered for the Front Office Executive position can be up to:
₹50,000 Per Month
The final salary may depend on the candidate’s previous experience, communication skills, professional abilities, interview performance, and overall suitability for the position.
Additional Benefits
Employees may also receive benefits such as:
- Appreciation bonus twice a year
- Five-day working week
- Monday to Friday work schedule
- Professional corporate working environment
- Training and organisational meetings
- Opportunity to gain experience in the immigration and international consultancy sector
Candidates should confirm the final salary structure, bonus policy, deductions, and other employment benefits directly with the recruiter before joining.
How to Apply
Interested candidates can follow these steps to apply for the Front Office Executive vacancy:
- Prepare an updated CV or resume.
- Mention your latest educational qualification and previous employment experience clearly.
- Highlight any experience in front office operations, customer service, reception, hospitality, administration, or client handling.
- Include your updated mobile number and email address.
- Apply through the official application link or recruitment platform where the vacancy has been published.
- Complete all mandatory application questions carefully.
- Provide accurate information regarding education, work experience, notice period, current salary, and expected salary if requested.
- Shortlisted candidates may be contacted for further screening or interview.
Applicants should avoid providing incorrect or misleading information during the recruitment process, as employment details may be verified by the organisation.
Required Documents
Candidates should keep the following documents ready while applying or attending an interview:
- Updated CV / Resume
- Recent Passport-Size Photograph
- Aadhaar Card
- PAN Card
- Voter ID or Other Valid Identity Proof
- Address Proof
- Graduation Certificate
- Graduation Mark Sheets
- Class 10 Certificate and Mark Sheet
- Class 12 Certificate and Mark Sheet
- Previous Employment Experience Certificate
- Previous Employer Relieving Letter, if available
- Previous Salary Slips, if requested
- Bank Account Details at the time of joining
- Any additional professional certificates relevant to the position
Candidates should preferably carry both original documents and photocopies if called for physical document verification.
Other Important Details
Job Role: Front Office Executive
Industry: Immigration Consultancy / Overseas Career Services
Employment Type: Full-Time
Job Location: Kolkata, West Bengal
Working Days: Monday to Friday
Salary: Up to ₹50,000 Per Month
Qualification: Bachelor’s Degree
Experience: Previous Front Office / Customer Service Experience Preferred
The position requires regular interaction with clients and visitors, so professional behaviour, communication skills, and presentation are important.
Candidates should be comfortable handling multiple tasks and working in a deadline-oriented office environment.
Applicants are advised to verify the final job location, salary structure, working hours, incentives, appointment conditions, and other employment terms directly with the recruiter before accepting an offer.
Never make any payment to an unknown person in exchange for a guaranteed job. Always verify recruitment communication and appointment documents before sharing sensitive personal or financial information.
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