Tech Mahindra Recruitment 2026 – Customer Support Associate Walk-in Interview in Kolkata | Freshers & Experienced

Tech Mahindra Recruitment 2026 offers a Customer Support Associate opportunity in Rajarhat, Kolkata. Graduates with strong English and Hindi communication skills can attend the walk-in interview from 27–31 October 2026. Freshers and experienced candidates are eligible. Annual CTC ranges from approximately ₹2.05 LPA to ₹2.80 LPA, depending on experience.

Tech Mahindra Recruitment 2026 – Customer Support Associate Jobs in Kolkata

Job Overview

Tech Mahindra has announced a walk-in recruitment opportunity for the position of Customer Support Associate in Kolkata, West Bengal. This opportunity is suitable for graduates looking to begin or develop their careers in customer service, voice process operations, and the Business Process Outsourcing (BPO) industry.

According to the supplied recruitment advertisement, both freshers and experienced candidates can apply. Applicants must possess excellent verbal communication skills in English and Hindi, along with the ability to handle customer queries professionally.

The walk-in interviews are scheduled from 27 October to 31 October 2026 at Tech Mahindra's DLF2 office in Rajarhat, Kolkata.

About the Company

Tech Mahindra Limited is an Indian multinational information technology services and consulting company and a part of the Mahindra Group.

The company provides IT services, business process services, digital transformation solutions, customer experience management, and technology consulting services to clients across various industries.

Tech Mahindra operates in the IT and business process services sector and offers employment opportunities in technical support, customer service, IT operations, and other professional functions.

Available Job Positions

• Job Role: Customer Support Associate

• Department: Customer Success, Service & Operations

• Process: Voice Process

• Role Category: Voice / Blended

• Industry: IT Services & Consulting

• Employment Type: Full-Time, Permanent

• Experience Required: 0–1 Year

• Advertised Openings: 1

• Recruitment Mode: Walk-in Interview

Job Location

Work Location: Rajarhat, Kolkata, West Bengal.

Walk-in Interview Address:

Tech Mahindra
DLF2, 1st Floor, Block C
Rajarhat, Kolkata – 700156
Landmark: Opposite TCS Geetanjali

Educational Qualification

Candidates must have completed graduation from a recognized university or educational institution.

Eligible Qualification:

• Bachelor of Arts (BA)

• Bachelor of Commerce (B.Com)

• Bachelor of Science (B.Sc)

• Bachelor of Business Administration (BBA)

• Bachelor of Computer Applications (BCA)

• Other Completed Bachelor's Degrees

The advertisement specifies Any Graduate eligibility and does not restrict applicants to particular degree streams.

Both fresh graduates and candidates with relevant professional experience may attend the recruitment process.

Age Limit

• Minimum Age: Not Specified

• Maximum Age: Not Specified

• Age Relaxation: Not Mentioned

Candidates should contact the recruitment representative for clarification regarding any applicable age-related requirements.

Job Responsibilities

Selected candidates will primarily handle customer interactions through voice calls and provide professional customer support.

Key Responsibilities:

• Handle inbound or assigned customer voice calls professionally.

• Understand customer questions, complaints, and service-related concerns.

• Provide accurate and appropriate solutions to customer queries.

• Communicate clearly with customers in English and Hindi.

• Maintain a professional and customer-focused approach during interactions.

• Follow the company's customer service procedures and operational guidelines.

• Record relevant customer interaction details in the designated systems.

• Escalate complex or unresolved customer concerns to the appropriate team.

• Maintain service quality, communication standards, and customer satisfaction.

• Support the daily operational requirements of the assigned voice process.

Required Skills

Communication Skills

• Excellent verbal communication skills in English.

• Excellent verbal communication skills in Hindi.

• Clear pronunciation and understandable spoken communication.

• Ability to communicate without significant Mother Tongue Influence (MTI), as specified in the advertisement.

• Professional telephone communication skills.

Computer and Typing Skills

• Minimum typing speed of 30 Words Per Minute (WPM).

• Minimum typing accuracy of 90%.

• Basic computer operating knowledge.

• Ability to work with computer-based customer support systems.

Customer Service Skills

• Customer-oriented attitude.

• Good listening and problem-solving abilities.

• Professional customer handling skills.

• Ability to remain calm during challenging customer interactions.

• Willingness to work in a team-based environment.

Salary Structure

Tech Mahindra has mentioned separate salary packages for freshers and candidates with relevant experience.

Fresher Candidates

• Annual CTC: ₹2.05 LPA

• Approximate Monthly CTC: ₹17,083

• Approximate Monthly In-Hand Salary: ₹12,400

Candidates with Minimum 1 Year of Experience

• Annual CTC: ₹2.80 LPA

• Approximate Monthly CTC: ₹23,333

• Approximate Monthly In-Hand Salary: ₹18,600

Additional Salary Information

• Salary Type: 100% Fixed

• Performance Incentives: Not Specified

• Overtime Payment: Not Specified

• Additional Allowances: Not Specified

The annual CTC figures and approximate take-home salaries are based on the supplied advertisement. Actual take-home pay may vary according to applicable deductions and payroll policies.

Working Hours & Shift Details

Selected candidates must be comfortable working according to the company's operational requirements.

• Total Daily Schedule: 10 Hours

• Working Hours: 9 Hours

• Break Duration: 1 Hour

• Shift Type: 24/7 Rotational Shifts

• Night Shift Availability: Required as per operational scheduling

• Weekly Working Days: Not Specified

• Planned Leave: Candidates must be prepared to avoid planned leave during the first three months after joining, as stated in the advertisement.

Applicants should confirm their availability for rotational shifts before attending the interview.

Facilities & Employee Benefits

The recruitment advertisement confirms the following employment-related features:

• Fixed Salary Structure

• Permanent Full-Time Employment

• Salary Packages Based on Experience

• Opportunity to Work in Customer Support Operations

• Employment Opportunity with Tech Mahindra

Other employee benefits, including statutory benefits, leave entitlements and transport arrangements, should be confirmed directly with the HR team.

Selection Process

Candidates attending the Tech Mahindra Customer Support Associate walk-in recruitment process will undergo the following selection stages.

HR Round

• General candidate screening.

• Communication skills assessment.

• Educational qualification and experience discussion.

• Evaluation of suitability for customer support operations.

Typing Test

• Minimum Typing Speed: 30 WPM

• Minimum Accuracy: 90%

• Assessment of basic computer typing proficiency.

Client Round

• Evaluation of customer handling capabilities.

• Communication and problem-solving assessment.

• Final process-related suitability evaluation.

Final selection will depend on performance during the recruitment process and the company's hiring requirements.

Required Documents

Candidates should carry the following documents when attending the walk-in interview.

For All Candidates

• Updated Resume / Curriculum Vitae (CV)

• Educational Mark Sheets

• Aadhaar Card

• PAN Card

Additional Documents for Experienced Candidates

• Previous or Current Employment Offer Letter

• Experience Letter

• Last Three Months' Salary Slips

Important: Candidates must mention the HR representative's name at the top of their CV.

HR Name: Diptajit Dey

Walk-in Interview Date, Time & Venue

Interview Dates: 27 October – 31 October 2026

Interview Timing: 11:00 AM – 1:30 PM

Interview Venue:

Tech Mahindra
DLF2, 1st Floor, Block C
Rajarhat, Kolkata – 700156
Opposite TCS Geetanjali

Candidates are advised to confirm the interview schedule and availability with the HR representative before travelling to the venue.

How to Apply for Tech Mahindra Recruitment 2026

Interested and eligible candidates can participate in the walk-in recruitment process by following these steps.

• Review the educational qualification and communication requirements.

• Prepare an updated professional resume.

• Mention HR Diptajit Dey at the top of the resume.

• Arrange the required educational and identity documents.

• Experienced candidates should carry their relevant employment records.

• Visit the designated Tech Mahindra interview venue during the scheduled dates and timing.

• Complete the HR screening, typing assessment, and client interview.

• Follow the recruitment team's instructions regarding further selection and joining formalities.

Application Mode: Walk-in Interview

Last Advertised Walk-in Date: 31 October 2026

Important Instructions for Candidates

• Graduation is mandatory for this recruitment.

• Both freshers and experienced candidates are eligible.

• Applicants must possess excellent English and Hindi communication skills.

• Candidates must be comfortable working in rotational shifts.

• A typing speed of at least 30 WPM with 90% accuracy is required.

• Applicants should be prepared for the stated restriction on planned leave during the first three months.

• Carry an updated resume and the required original identification documents.

• Confirm the recruitment schedule directly with the HR representative.

• Never make recruitment-related payments without independently verifying the request and the employer's hiring policy.

Frequently Asked Questions (FAQs)

Q1. Is Tech Mahindra hiring freshers in Kolkata in 2026?

Yes. The supplied walk-in recruitment advertisement accepts both freshers and experienced graduates for the Customer Support Associate position in Rajarhat, Kolkata.

Q2. What is the salary for Tech Mahindra Customer Support Associate jobs in Kolkata?

The advertised annual CTC is ₹2.05 LPA for freshers and ₹2.80 LPA for candidates with at least one year of experience. Approximate monthly in-hand salaries are ₹12,400 and ₹18,600, respectively.

Q3. What qualification is required for Tech Mahindra recruitment?

Candidates must have completed a bachelor's degree. The advertisement specifies Any Graduate as the educational qualification.

Q4. Is previous BPO experience mandatory?

No. Previous BPO experience is not mandatory because freshers are also eligible. Relevant experience may affect the offered salary package.

Q5. What is the Tech Mahindra walk-in interview date in Kolkata?

The advertised walk-in interview dates are 27–31 October 2026, between 11:00 AM and 1:30 PM.

Q6. What is the selection process for this position?

The advertised selection process includes an HR round, a typing test, and a client round.

Q7. Where is the Tech Mahindra interview venue in Kolkata?

The walk-in interview venue is Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata – 700156, opposite TCS Geetanjali.

Conclusion

Tech Mahindra Recruitment 2026 provides an opportunity for graduates seeking Customer Support Associate and BPO voice process jobs in Kolkata. With openings for freshers and experienced candidates, the recruitment may be suitable for applicants with strong English and Hindi communication skills and basic computer proficiency.

Eligible candidates can attend the scheduled walk-in interview from 27–31 October 2026 after confirming the recruitment details with the HR representative.

For more private sector jobs, fresher vacancies, BPO recruitment updates, and employment opportunities across West Bengal, visit Jobs in Kolkata.