Digitex Technologies Customer Care Executive Job in Kolkata 2026 | 12th Pass | Salary ₹15,000–₹35,000

12th Pass, Back Office, Customer Support, Sales, Tele Caller

Nadia, Nabadwip, Murshidabad, Malda, Krishnagar, Kolkata

October 5, 2026

₹35000 / month

Full Time

Urgent

Apply Now

Job Description

Digitex Technologies is hiring candidates in Kolkata for a full-time Customer Care Executive / Web Consultant position. The opportunity is primarily focused on international client communication, outbound sales, lead generation, and selling IT and digital services to overseas customers.

Candidates who have passed Class 12 and have good English communication skills can explore this opportunity. Previous experience in B2B sales, international calling, IT services sales, digital marketing sales, or client acquisition will be highly valuable.

The position is office-based and involves a night shift from 8:30 PM to 5:30 AM.

Job Overview

Particulars	Details
Company Name	Digitex Technologies
Job Role	Customer Care Executive / Web Consultant
Job Location	Kolkata, West Bengal
Salary	₹15,000–₹35,000 per month
Qualification	12th Pass Mandatory
Experience	B2B / International Sales experience preferred
Job Type	Full-Time
Work Mode	Office-Based
Shift Timing	8:30 PM–5:30 AM
Industry	IT Services / Digital Marketing / International Sales

Job Description

Digitex Technologies is looking for energetic and sales-oriented candidates who can communicate with international customers and generate business for the company’s IT and digital services.

Although the vacancy is listed as Customer Care Executive, the actual responsibilities are more closely related to Web Consulting and international B2B sales.

The selected candidate will communicate with prospective clients, understand their business requirements, explain suitable digital solutions, generate and qualify leads, and work toward successfully closing deals.

The company’s service portfolio includes website design and development, mobile application development, custom software solutions, and digital marketing services.

Candidates may communicate primarily with customers from international markets such as the USA, UK, and other global regions. For this reason, strong spoken English and confidence in outbound calling are important requirements.

The position can be suitable for candidates who want to develop their careers in international sales, IT services sales, business development, or digital consulting.

About Digitex Technologies

Digitex Technologies operates in the technology and digital services sector and provides various online and software-related solutions to business clients.

The company’s services include areas such as:

Website Design and Development
Mobile Application Development
Custom Software Solutions
Digital Marketing Services
Business Technology Solutions
Online Client Consultation

The sales and consulting team works with potential business customers to understand their requirements and recommend suitable technology services.

Eligibility Criteria

Education Qualification

Minimum qualification required:

12th Pass

Class 12 qualification is mandatory for this role.

Graduates may also apply if they meet the communication and sales requirements.

Candidates from different academic backgrounds can be considered, particularly if they have relevant international sales or IT services experience.

Age Limit

No specific age limit has been mentioned in the available recruitment information.

Candidates should meet Digitex Technologies’ internal recruitment requirements.

Gender

Male and female candidates may apply if they meet the qualification, communication, shift, and professional requirements.

Experience Required

Candidates with previous experience in the following areas may receive preference:

International B2B Sales
International Voice Process
Outbound Calling
Web Consultant
IT Services Sales
Digital Marketing Sales
Business Development
Lead Generation
Client Acquisition
International Customer Handling

Previous experience in an IT services company or digital marketing agency can be an advantage.

Experience in closing international clients is particularly valuable for this position.

Job Responsibilities

Handle the complete sales process from identifying potential customers to closing deals.
Communicate with international business clients through outbound calls.
Understand customer requirements and recommend suitable technology solutions.
Promote website design and development services.
Promote mobile application development services.
Sell digital marketing packages and solutions.
Explain custom software development services to prospective clients.
Generate new business leads.
Qualify potential leads based on customer requirements and business potential.
Use lead-generation platforms such as Apollo.io when required.
Contact prospective customers in international markets.
Conduct professional sales conversations with clients from the USA, UK, and other international locations.
Follow up with interested customers regularly.
Prepare suitable service proposals according to customer requirements.
Negotiate with clients and work toward successful deal closure.
Maintain positive and professional relationships with existing and prospective clients.
Work toward assigned monthly sales targets.
Meet performance KPIs established by the company.
Maintain records of customer conversations, leads, follow-ups, and conversions.
Coordinate with technical or project teams to understand service offerings.
Provide clients with clear information regarding available IT and digital solutions.

Required Skills

Sales and Technical Skills

International B2B Sales
Outbound Sales Calling
International Calling
Lead Generation
Lead Qualification
Client Acquisition
Web Development Sales
Mobile App Development Sales
Digital Marketing Sales
Custom Software Sales
Business Development
IT Services Sales
Sales Closing
Client Consultation
Apollo.io knowledge
CRM handling knowledge
Sales Target Management

Communication and Soft Skills

Excellent spoken English
Good written English
Confident communication
Strong negotiation ability
Customer handling skills
Persuasive communication
Relationship-building ability
Active listening skills
Target-oriented mindset
Professional telephone etiquette
Follow-up skills
Problem-solving ability
Ability to work under performance targets
Confidence while communicating with international customers

Salary Details

The advertised salary range for this vacancy is:

₹15,000 to ₹35,000 per month

The detailed job description also mentions a salary range of approximately ₹20,000 to ₹30,000 per month.

Therefore, the final salary offered to a selected candidate may depend on:

Previous sales experience
International calling experience
English communication skills
IT services knowledge
Previous salary
Ability to close international clients
Interview performance
Target achievement history
Overall suitability for the position

Candidates should confirm the exact fixed salary, incentive structure, variable pay, monthly target, and performance bonus during the HR interview.

How to Apply

Interested candidates can apply by following these steps:

Prepare an updated professional CV or resume.
Mention your educational qualification clearly.
Include previous B2B sales, international calling, or business development experience.
Highlight any previous experience in website, software, application development, or digital marketing sales.
Mention your English communication proficiency.
Apply through the authorised Digitex Technologies job listing or recruitment platform.
Fill in the required personal, educational, and professional information.
Upload your updated resume.
Submit the application.
Shortlisted candidates may receive a call from the recruitment team for further screening or an interview.

Candidates should verify all salary, incentive, shift, target, and employment conditions directly with the recruiter before joining.

Required Documents

Candidates should keep the following documents ready:

Updated Resume / CV
Aadhaar Card
PAN Card
Passport-size Photographs
10th Mark Sheet and Certificate
12th Mark Sheet and Certificate
Graduation Certificate, if applicable
Previous Employment Documents, if applicable
Experience Certificate
Relieving Letter, if available
Previous Salary Slips, if requested
Address Proof
Bank Account Details after selection
Other documents requested by HR

Other Important Details

Company Name: Digitex Technologies

Job Role: Customer Care Executive / Web Consultant

Job Location: Kolkata, West Bengal

Job Type: Full-Time

Work Mode: Work From Office

Work Location: In Person

Shift Timing: 8:30 PM to 5:30 AM

Qualification: 12th Pass Mandatory

Salary: ₹15,000–₹35,000 per month

Primary Work: International B2B Sales

Calling Type: Outbound International Calling

Target Market: USA, UK and other international markets

Service Category: IT and Digital Services

Major Services: Website Development, Mobile App Development, Digital Marketing and Custom Software Solutions

Candidates applying for this role should be comfortable working during night hours because the work schedule is aligned with international customer markets.

The role is also target-oriented, so applicants should be comfortable working with sales KPIs, lead conversion goals, and performance metrics.