Sales & Customer Service Executive Job at Durgapur Opticals

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Job Description

Durgapur Opticals is a trusted name in eyewear retail, dedicated to providing quality optical products and exceptional customer service. Located at Arrah More beside the Bus Stand, Durgapur Opticals focuses on offering a seamless shopping experience through knowledgeable staff, well-organized showrooms, and excellent after-sales support.

Job Overview

Category Details
🏢 Company / Location Durgapur Opticals – Durgapur, Arrah More (beside Bus Stand)
💼 Job Title Sales & Customer Service Executive
💰 Salary Based on experience and performance, plus incentives
⏰ Timing 9:30 AM – 1:00 PM & 5:30 PM – 9:30 PM (Weekly off as per schedule)
🧩 Role Overview Durgapur Opticals is seeking a motivated Sales & Customer Service Executive to join their team. This role is perfect for candidates with retail or optical sales experience who are passionate about delivering excellent customer service.

Key Responsibilities

  • Handle sales and customer service at the showroom counter.
  • Supervise and coordinate staff activities to ensure smooth shop operations.
  • Perform basic computer tasks, including billing, data entry, and stock updates.
  • Maintain cleanliness and proper display arrangements in the showroom.
  • Assist with inventory management, customer follow-ups, and after-sales support.
  • Ensure a customer-friendly environment and handle client queries confidently.

Eligibility & Requirements

Category Details
💼 Experience Minimum 1 year in opticals or retail sales.
🛠️ Skills Good communication and interpersonal skills.
💻 Technical Basic knowledge of computer operations, including MS Excel and billing software.
🧩 Personality Smart, polite, confident, and customer-friendly. Ability to work effectively in a team and maintain professionalism under pressure.

Estimated Salary

Salary Component Details
💰 Base Salary ₹10,000 – ₹18,000 per month (based on experience and performance)
🎯 Incentives / Bonuses Additional incentives based on sales and targets; performance dependent.
📝 Note Candidates with 1–3 years of experience in optical retail typically fall within this range. Actual compensation may vary based on skills and performance.

Why Apply

  • Join a reputed optical retail store with a loyal customer base.
  • Gain hands-on experience in sales, customer service, and inventory management.
  • Opportunities for career growth based on performance and experience.
  • Work in a professional, team-oriented environment.

How to Apply

Interested candidates can apply by sending their CV or contacting Durgapur Opticals directly: