Urgent Hiring: Team Leader – International BPO Outbound Sales
Job Description
PayGeek Soft Solutions Pvt. Ltd. is one of the fastest-growing outsourcing and IT solutions companies based in New Town, Kolkata, West Bengal. With a commitment to excellence, we specialize in international BPO processes, outbound sales campaigns, and client relationship management across global markets.
Our organization thrives on innovation, professionalism, and performance. We empower our employees with industry-leading training, modern infrastructure, and a supportive environment that fosters growth. At PayGeek Soft Solutions, every team member contributes to driving success and delivering measurable results for international clients.
If you are passionate about leadership, international business development, and outbound sales, then PayGeek Soft Solutions is the perfect platform to grow your career.
Job Overview
| Component | Details |
|---|---|
| Position | Team Leader – International Sales (Outbound Process) |
| Location | New Town, Kolkata (On-site) |
| Employment Type | Full-time, Permanent |
| Key Responsibilities |
• Lead and manage international outbound sales team. • Drive team performance to achieve and exceed sales targets. • Monitor daily operations ensuring process excellence. • Motivate, mentor, and train sales executives. • Build strong customer engagement across global markets. • Maintain high-quality sales delivery and reporting. |
| Eligibility & Requirements |
• Proven experience as a Team Leader in BPO sales (International process). • Strong track record in outbound sales management. • Excellent communication, coaching, and motivational skills. • Ability to work in a fast-paced sales-driven environment. • Goal-oriented with strong leadership qualities. |
| Salary | Competitive (based on experience & performance) |
| Benefits |
• Attractive incentives on target achievement. • Opportunity to lead a high-performing sales team. • Professional growth in international sales markets. • Supportive work environment in a fast-growing organization. |
Job Responsibilities
- Leading, supervising, and mentoring a team of outbound sales agents in an international BPO environment.
- Developing sales strategies to meet and exceed international sales targets.
- Driving daily, weekly, and monthly performance reports for the sales team.
- Training and motivating team members to achieve productivity and quality benchmarks.
- Managing team performance, conducting feedback sessions, and implementing coaching plans.
- Handling escalations and ensuring smooth client communication across international regions.
- Ensuring strict adherence to compliance, quality standards, and company policies.
- Building strong client relationships and maintaining high levels of customer satisfaction.
Eligibility Criteria
| Requirement | Details |
|---|---|
| Experience | Minimum of 2 years as a Team Leader in an International BPO / outbound sales process. |
| Knowledge | Strong understanding of international sales operations and ability to handle multicultural clients. |
| Track Record | Proven history of achieving and exceeding team sales targets consistently. |
| Location | Must be based in Kolkata, West Bengal or willing to relocate. |
| Work Environment | Willing to work in a fast-paced international sales environment. |
Required Skills
- Leadership & Team Management – Ability to motivate, guide, and mentor a sales team.
- Sales & Target Achievement – Consistent record of meeting international outbound sales goals.
- Negotiation & Persuasion – Strong ability to close deals with overseas clients.
- Cross-Cultural Communication – Fluency in English and excellent communication skills.
- Presentation & Reporting Skills – Ability to create impactful presentations and maintain reports.
- Problem-Solving Abilities – Efficient handling of escalations and operational challenges.
Salary
| Component | Details |
|---|---|
| Base Salary | ₹25,000 – ₹40,000 per month (depending on experience and skills) |
| Performance Incentives | Attractive performance-based incentives available for top performers. |
| Travel Allowance | Additional travel allowance provided. |
| Earning Potential | Significantly higher total earnings possible with incentives and allowances. |
Benefits
- Salary credited on the 1st of every month – no delays.
- Attractive performance-based incentives to boost earnings.
- Provident Fund (PF) benefits for long-term financial security.
- Travel Allowance for eligible employees.
- Opportunity to work in a dynamic international environment with career growth opportunities.
- Continuous training and professional development support.
Why Apply?
- High earning potential with salary + incentives.
- Permanent & full-time role with long-term career prospects.
- Exposure to global clients and international markets.
- Chance to lead, inspire, and manage your own sales team.
- Be part of a reputed company in Kolkata’s growing BPO industry.
