Startek Work From Home Recruitment 2026 – Apply for Customer Support Executive
Job Description
Job Overview
| Particular | Details |
|---|---|
| Company Name | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Job Role | Customer Support Executive (Blended Process – Voice & Non-Voice) |
| Job Location | Work From Home (Remote) |
| Hiring Office | Pune, Maharashtra |
| Salary | Not Disclosed |
| Qualification | Graduate / Undergraduate (Graduation Not Mandatory) |
| Experience | Freshers & Experienced Candidates Can Apply |
| Job Type | Full-Time, Permanent |
| Work Mode | 100% Work From Home |
| Shift | 24×7 Rotational Shifts |
| Openings | 50 Vacancies |
Job Description
Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring Customer Support Executives for its Blended Process (Voice + Non-Voice). This is a 100% Work From Home opportunity for candidates looking to start or grow their careers in the BPO and customer service industry.
The role involves assisting customers through phone calls, emails, and chat support while ensuring quick issue resolution and excellent customer satisfaction. Freshers with good communication skills are encouraged to apply, making this an excellent opportunity for candidates seeking remote jobs.
About the Company
Startek is a globally recognized customer experience (CX) and business process outsourcing (BPO) company. It provides customer support, digital transformation, technical assistance, and business process management services to clients across multiple industries worldwide.
With operations in several countries, Startek offers employees opportunities to develop customer service skills, gain professional experience, and build long-term careers in the customer support industry.
Eligibility Criteria
Educational Qualification
- Graduate candidates can apply.
- Undergraduate candidates are also eligible.
- Graduation is not mandatory.
Age Limit
- Age limit has not been specified by the company.
- Candidates should meet the organization’s hiring requirements.
Gender
- Male and Female candidates are eligible to apply.
Experience Required
- Freshers are welcome.
- Candidates with up to 1 year of experience in customer support, BPO, or voice/non-voice processes are preferred.
Technical Requirements
Candidates must have the following setup for Work From Home:
- Laptop or Desktop Computer
- Intel Core i5 Processor or above
- Windows 11 Operating System
- Minimum 8 GB RAM
- Stable Broadband/Wi-Fi Internet Connection
- Dedicated workspace with minimal background disturbance
- Typing speed of 35 WPM or above
Job Responsibilities
- Handle customer queries through voice calls, chat, and email.
- Resolve customer complaints professionally.
- Provide accurate product and service information.
- Maintain high customer satisfaction levels.
- Follow company quality standards and operating procedures.
- Record customer interactions accurately.
- Escalate complex issues to the appropriate department when required.
- Meet productivity and performance targets.
Required Skills
Technical Skills
- Basic Computer Knowledge
- MS Office Basics
- Email Handling
- Chat Support
- Voice Process Handling
- Typing Speed (Minimum 35 WPM)
Soft Skills
- Excellent Communication Skills
- Customer Service Orientation
- Active Listening
- Problem-Solving Ability
- Multitasking Skills
- Time Management
- Positive Attitude
- Team Collaboration
Salary Details
The company has not officially disclosed the salary package.
Additional Benefits
Employees may receive:
- Work From Home Opportunity
- Professional Training
- Career Growth Opportunities
- Performance-Based Incentives (As per company policy)
- Skill Development Programs
- Permanent Employment
- Employee Engagement Activities
Work Schedule
- Work Mode: 100% Remote (Work From Home)
- Shift: 24×7 Rotational Shifts
- Working Days: 6 Days Per Week
- Weekly Off: 1 Rotational Off
Candidates should be flexible to work in rotational shifts, including weekends and holidays, if required.
How to Apply
Follow these steps to apply:
Step 1: Visit the official Startek Careers portal or the recruitment platform where the vacancy is listed.
Step 2: Search for Customer Support Executive – Work From Home (Blended Process).
Step 3: Read the complete job description and eligibility criteria.
Step 4: Click on Apply.
Step 5: Complete the online application form.
Step 6: Upload your updated resume.
Step 7: Attend the virtual interview if shortlisted.
Step 8: Keep your Aadhaar Card and PAN Card ready during the virtual interview process.
Required Documents
Candidates should keep the following documents ready:
- Updated Resume/CV
- Aadhaar Card
- PAN Card
- Passport-size Photograph
- Educational Certificates (if applicable)
- Identity Proof
- Address Proof
- Laptop/Desktop Details (if requested)
- Internet Connection Details (if requested)
Other Important Details
Department: Customer Success, Service & Operations
Role Category: Customer Success
Employment Type: Full-Time, Permanent
Industry: BPM / BPO
Hiring Office: Pune, Maharashtra
Openings: 50
Applicants: 100+
Interview Mode: Virtual/Online
Work Environment: Home-based with a dedicated workspace.
Why Join Startek?
- 100% Work From Home Opportunity
- Freshers Can Apply
- Permanent Job
- Learn Voice & Non-Voice Customer Support
- Flexible Career Growth Opportunities
- Professional Training
- International BPO Exposure
- Improve Communication & Customer Service Skills
- Work with a Global Customer Experience Company
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