Application Support Engineer Job in Kolkata | Accenture
Job Description
Application Support Engineer
Job Overview
| Detail | Information |
|---|---|
| Company | Accenture |
| Position | Application Support Engineer / Cloud Support Senior Analyst |
| Location | Kolkata, West Bengal |
| Job Type | Full-Time |
| Experience | 3–5 years (minimum 3 years in Enterprise Network Operations) |
| Required Skills | Enterprise Network Operations |
| Educational Qualification | 15 years of full-time education |
Roles & Responsibilities
- Act as software detectives, identifying and resolving issues within critical business systems.
- Work independently and develop expertise to become a Subject Matter Expert (SME).
- Participate actively in team discussions and contribute solutions to work-related problems.
- Assist in developing and implementing best practices for application support.
- Monitor system performance and proactively identify areas for improvement.
- Collaborate with team members and stakeholders to troubleshoot and resolve issues.
Professional & Technical Skills
- Proficiency in Enterprise Network Operations (must-have).
- Strong understanding of network protocols and architectures.
- Experience troubleshooting network connectivity issues.
- Familiarity with network monitoring tools and techniques.
- Ability to analyze and interpret network performance data.
Eligibility & Qualification
| Requirement | Details |
|---|---|
| Education | 15 years full-time education |
| Experience | Minimum 3 years in Enterprise Network Operations |
| Skills | Enterprise Network Operations, Network Troubleshooting |
Why Apply?
- Work with a global leader in technology and consulting services.
- Develop expertise in enterprise network operations and application support.
- Collaborate with experienced professionals in a dynamic work environment.
- Opportunity for career growth and skill development in IT support and cloud applications.
