Voltas Graduate Engineer Trainee Recruitment 2025 – Apply Online

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Job Description

Voltas Graduate Engineer Trainee Recruitment 2025 – Apply Online

Voltas Graduate Engineer Trainee Recruitment 2025

0 Years Experience • 4–5 LPA • Multiple Locations

Graduate Engineer Trainee – Job Overview

Voltas Limited is hiring Graduate Engineer Trainees (GET) for Kolkata, Mumbai, and Chandigarh. This opportunity is ideal for fresh engineering graduates seeking hands-on industry experience and growth in India’s leading consumer electronics and appliances company.

Salary: ₹4–5 LPA • Experience: 0 Years • Openings: 4

Preference: Women candidates


Roles & Responsibilities

  • Shadow senior customer service representatives to understand operational workflows.
  • Identify root causes of escalations, especially MD escalations, and present monthly findings to ASM/BSM.
  • Apply “Making Customer Smile (MCS)” framework to resolve escalations and enhance customer satisfaction.
  • Conduct DSC & SF Audit checks including CRM code validation, uniform, ID card, tool bag & mobile app usage.
  • Study competitor brand service programs, VAS, and customer delight initiatives.
  • NPS (Web) Monitoring for DSCs across India.
  • Share product quality feedback regarding manufacturing defects (if any).
  • Support AMC revenue generation & accessory sales through the DSC network.
  • Verify DSC TCR with actual collections.
  • Analyze technician performance and identify gaps for technical or soft-skill training.

Essential Attributes

  • Strong verbal and written communication skills.
  • Positive attitude with eagerness to learn.
  • Team player with the ability to work in a fast-paced environment.
  • Evaluator mindset with attention to detail.
  • Internship or part-time customer-facing experience is an added advantage.

Eligibility Criteria

Educational Qualification

  • B.Tech / B.E in Mechanical Engineering (Mandatory)

Experience

  • Freshers (0 Years) eligible

Job Locations

  • Kolkata
  • Mumbai
  • Chandigarh

Industry & Department

  • Industry: Consumer Electronics & Appliances
  • Department: Production, Manufacturing & Engineering
  • Role Category: Engineering

How to Apply?

  • Visit the official Naukri job link.
  • Click on “Register to Apply” or “Login to Apply”.
  • Upload resume and submit application.

Application Link

Click Here to Apply Online

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