Job Description
G.D. MOTORS has announced a new recruitment opportunity for the post of Service Manager at its HMSI-authorized dealership located in Uluberia, Howrah, West Bengal. Candidates with strong experience in 2-wheeler service operations and workshop management can apply for this permanent full-time job opportunity.

This is an excellent career opportunity for experienced automobile professionals who want to work with a reputed Honda Motorcycle & Scooter India (HMSI) dealership and build a long-term career in the automotive service sector.
Job Overview
| Details | Information |
|---|---|
| Company Name | G.D. Motors |
| Job Role | Service Manager |
| Industry | Automobile / 2-Wheeler Dealership |
| Job Location | Uluberia, Howrah, West Bengal |
| Salary | ₹20,000 – ₹35,000 per month |
| Qualification | Diploma / B.E. / B.Tech / ITI |
| Experience | Minimum 5–8 Years |
| Job Type | Permanent / Full-Time |
| Work Mode | In-Person |
| Preferred Industry | HMSI / TVS / Hero / Bajaj Dealership |
Job Description
G.D. MOTORS is looking for a highly experienced and result-oriented service manager to handle the complete after-sales service operations of its HMSI-authorized dealership.
The selected candidate will be responsible for managing workshop operations, improving customer satisfaction, supervising technicians, maintaining service quality, and ensuring smooth coordination between service and spare parts departments.
Candidates with prior experience in Honda, TVS, Bajaj, Hero, or other reputed two-wheeler dealership service operations will get preference.
This role is ideal for professionals with strong leadership skills, technical knowledge, and dealership workshop management experience.
About the Company
G.D. MOTORS is an authorized dealership associated with Honda Motorcycle & Scooter India (HMSI). The dealership provides sales, service, spare parts, and customer support for Honda two-wheelers in West Bengal.
The company focuses on quality customer service, efficient workshop operations, and maintaining OEM standards for vehicle servicing and repairs.
Eligibility Criteria
Education Qualification
Candidates should possess any of the following qualifications:
- Diploma in Automobile Engineering
- Diploma in Mechanical Engineering
- B.E./B.Tech in Automobile or Mechanical Engineering
- ITI in Automotive Technology (with extensive experience)
Experience Required
- Minimum 5 years experience in automobile service operations
- At least 3 years in managerial role preferred
- Experience in authorised two-wheeler dealerships preferred
Preferred OEM Experience
Candidates with experience in the following brands will get preference:
- Honda (HMSI)
- TVS
- Hero
- Bajaj
- Other reputed two-wheeler dealerships
Gender
- Male & Female candidates eligible
Job Responsibilities
Selected candidates will be responsible for:
Workshop Operations
- Managing complete workshop operations
- Monitoring job card opening and vehicle allocation
- Supervising quality checks and vehicle delivery
- Ensuring workshop cleanliness and safety standards
- Managing periodic maintenance and repair schedules
Team Management
- Leading Service Advisors and Technicians
- Conducting performance monitoring and staff training
- Coordinating technical training programs with HMSI
Customer Handling
- Handling escalated customer complaints
- Improving customer satisfaction and service quality
- Monitoring repeat repairs and pending jobs
Spare Parts Coordination
- Coordinating with spare parts department
- Ensuring availability of critical parts
- Managing warranty claim parts return process
Revenue & Business Growth
- Increasing workshop revenue
- Promoting AMC, accessories, and insurance renewals
- Monitoring labour revenue and workshop efficiency
Reporting & Compliance
- Preparing MIS reports
- Maintaining service history records
- Ensuring compliance with HMSI standards and warranty norms
Required Skills
Candidates should have the following skills:
Technical Skills
- Knowledge of 2-wheeler engine systems
- Understanding of EFI, ABS, and BS6 technology
- Dealer Management System (DMS) knowledge
- SAP / HDMS / Tally software knowledge
- Workshop process management
Soft Skills
- Strong leadership qualities
- Team management capability
- Customer handling and conflict resolution
- Communication skills
- Analytical and decision-making skills
- MS Office proficiency
- Knowledge of English, Hindi, and local languages
Salary Details
Salary Package
- ₹20,000 – ₹35,000 per month
- Salary depends on experience and skills
Additional Benefits
- Stable automobile industry career
- Growth opportunities in dealership management
- Professional work environment
- Long-term career development
Work Location
| Details | Information |
|---|---|
| Job Location | Uluberia, Howrah, West Bengal |
| Work Mode | In-Person Job |
How to Apply
Interested candidates can apply by following these steps:
- Update your latest Resume/CV
- Mention your automobile industry experience clearly
- Include dealership experience details
- Add current salary and expected salary
- Apply directly through the company recruitment process or dealership contact
Candidates with immediate joining availability may get preference during shortlisting.
Required Documents
Candidates should keep the following documents ready:
- Updated Resume/CV
- Passport Size Photograph
- Educational Certificates
- Experience Certificates
- Aadhaar Card / PAN Card
- Address Proof
- Salary Slip (if applicable)
- Technical Certification Documents
Other Important Details
Work Environment
- Authorised HMSI dealership setup
- Customer-facing workshop operations
- Team handling and management role
Preferred Candidate Profile
- Experienced automobile workshop professionals
- Candidates with OEM dealership background
- Strong service operations knowledge
- Leadership-oriented professionals